Description
IT Support Technical Skills Helpdesk, the training course for information technology support and technical skills has been published by Udemy Academy. This course is designed to give you a good understanding of IT support. This course will give you the knowledge, skills and confidence to learn IT support. This course is designed to help you familiarize yourself with real-world technologies used in the workplace.
What you will learn
- Active Directory
- Desktop support
- Technology support
- help desk
- How to share folders
- What is Office 365?
- How to edit your resume
- What is Windows 10 and how to troubleshoot it
- What is the ticket system and how to get it for free.
- How to open accounts and reset passwords in Active Directory
- How to access a client with MFA two-factor authentication
- How to give someone access to the calendar
- How to answer a customer phone call
- How to connect to a device remotely
- How to troubleshoot hardware problems
- And…
Who is this course suitable for?
Details of the IT Support Technical Skills Helpdesk course
- Publisher: Udemy
- teacher : Kevin Apolinario
- English language
- Education level: Intermediate
- Number of courses: 25
- Training duration: 12 hours and 15 minutes
IT Support Technical Skills Helpdesk course chapters
Course prerequisites
- no experience
- willing to learn
- self taught
- entry level computer knowledge
Pictures
Sample video
Installation guide
After Extract, view with your favorite Player.
English subtitle
Quality: 720p
download link
File(s) password: www.downloadly.ir
Size
8.08 GB