Description
Complete Guide to Conflict Management in the Workplace, the Complete Guide to Conflict Management in the Workplace course has been published by Yudemi Academy. The truth is that conflict is an inevitable part of work life, and it affects not only those directly involved, but the entire team, department, and organization. How you and the organization you work for handle conflict is what ultimately determines the level of productivity and satisfaction you will experience at work. As a manager, conflict in the workplace should be a high priority issue because it leads to reduced productivity and high employee turnover.
In fact, research has shown that conflict at work is cited as the reason people leave their jobs in 50 percent of cases. Studies have shown that the average American employee spends 2.8 hours per week on conflict. Between these two factors, there is a sharp drop in revenue and potential growth. Conflict at work can be caused by many factors, including misunderstandings, perceived threats, personal conflicts, a competitive environment, or different values or beliefs. But the biggest problem caused by conflicts is not the conflicts themselves, but the way conflicts are dealt with, and in many cases it is not dealt with at all. Humans are psychologically programmed to seek pleasure and avoid pain. So, naturally, we avoid dealing with conflict. The problem is that avoiding or mismanaging conflict causes bigger problems with long-term consequences that can be detrimental to the mental health and success of any team or organization.
What you will learn
- Let go of feelings of distraction, anxiety, or frustration from conflict with your coworkers, boss, or employees
- Avoiding conflict, tension and resentment that lead to long-term consequences
- Use disagreements and disagreements constructively, which leads to growth and creativity.
- Use proven strategies and strong communication skills to prevent and manage conflict
- Identify warning signs and prevent or minimize conflict before it starts
- Learn how to manage conflict and how to improve your reactions
- Create a psychologically safe work environment that encourages open communication and trust
- Knowing when to intervene and how to approach conflict resolution discussions
- Implementation of 6 steps to resolve the dispute
- Get to the root of conflicts and prevent the continuation and repetition of conflicts
- Develop conflict resolution guidelines, procedures and training for your organization
Who is this course suitable for?
- People who want to learn effective communication techniques and proven strategies to prevent and resolve conflict.
- Leaders, managers or HR professionals who want to develop conflict resolution guidelines, procedures and training for their employees.
- Leaders and managers who want to create a low-stress and highly creative work environment for their employees, departments and teams.
Details of the Complete Guide to Conflict Management in the Workplace course
Head of the course chapters on 2023-11
Course prerequisites
- Ability to print worksheet material
Pictures
Sample video
Installation guide
After Extract, view with your favorite Player.
Subtitle: None
Quality: 720p
download link
File(s) password: www.downloadly.ir
Size
929 MB
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