Download Udemy – IT Support Technical Skills Helpdesk 2023-1

IT Support Technical Skills Helpdesk

Description

IT Support Technical Skills Helpdesk, the training course for information technology support and technical skills has been published by Udemy Academy. This course is designed to give you a good understanding of IT support. This course will give you the knowledge, skills and confidence to learn IT support. This course is designed to help you familiarize yourself with real-world technologies used in the workplace.

What you will learn

  • Active Directory
  • Desktop support
  • Technology support
  • help desk
  • How to share folders
  • What is Office 365?
  • How to edit your resume
  • What is Windows 10 and how to troubleshoot it
  • What is the ticket system and how to get it for free.
  • How to open accounts and reset passwords in Active Directory
  • How to access a client with MFA two-factor authentication
  • How to give someone access to the calendar
  • How to answer a customer phone call
  • How to connect to a device remotely
  • How to troubleshoot hardware problems
  • And…

Who is this course suitable for?

Details of the IT Support Technical Skills Helpdesk course

  • Publisher: Udemy
  • teacher : Kevin Apolinario
  • English language
  • Education level: Intermediate
  • Number of courses: 25
  • Training duration: 12 hours and 15 minutes

IT Support Technical Skills Helpdesk course chapters

Course prerequisites

  • no experience
  • willing to learn
  • self taught
  • entry level computer knowledge

Pictures

IT Support Technical Skills Helpdesk

Sample video

Installation guide

After Extract, view with your favorite Player.

English subtitle

Quality: 720p

download link

Download part 1 – 2 GB

Download part 2 – 2 GB

Download part 3 – 2 GB

Download part 4 – 2 GB

Download part 5 – 85 MB

File(s) password: www.downloadly.ir

Size

8.08 GB

4.4/5 – (835 points)

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