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The solution to the problem of not charging the laptop despite the charger being connected

In this article, we will examine the solutions to solve the problem of not charging the laptop despite the charger connection.

Failure to charge the laptop is one of the problems that will cause delays in your work, and it is certainly not possible to use the laptop when the battery is finished. But in many cases, the problem of not charging the laptop can be solved.

In the following article, we will examine several ways to solve the problem of not charging the laptop while connecting the charger. Whether your laptop model is Asus, Dell, Lenovo, HP or any other model, the following solutions will help you.

Check the physical connections of the cable

It is best to check the basics before making advanced troubleshooting. Be sure to insert the laptop charger cable firmly into the charging port. Then check the plug of the charger plug to the socket; If the socket does not work, it is better to try other sockets.

Do not forget to check the AC adapter connections. Adapter connections may be severed by foot impact or shaking.

Laptop not charging

Do not forget that our goal is to solve the problem of not charging the laptop despite the charger connection. If you do not have such a problem, this office will not help you in other cases.

Disconnect the battery and connect the charger

The next step is to make sure the battery is working. If your laptop has a removable battery, remove it completely from the device. You should always turn off the computer (if it has not yet turned off) and disconnect the charger before doing so.

After disconnecting the battery, hold down the power button for a few seconds to drain the remaining charge in the system. After that, connect the charger and turn on the laptop.

Laptop not charging

If the laptop is performing normally then the problem is with its battery. Replace the battery and make sure all connections are in place. If this does not solve the problem of not charging the laptop, the battery has failed and you need to replace it.

If your laptop does not have a removable battery, you must open the device and take it out. Doing so, however, may void the warranty and further damage the laptop. The safest solution is to leave the laptop to a repairman to inspect the device with specialized tools.

Make sure you are using the correct charger and port

Next you need to make sure that enough power reaches the computer. Check that the charger is connected to the correct port on the laptop. Many laptops have only one charging port, but newer laptops may use USB-C as the charging port. Check all the USB-C ports on the laptop as some are only used for data transfer.

Laptop not charging

It is better to use the main laptop charger. Counterfeit chargers may damage the battery. Non-genuine models may not have enough power, which can lead to slow charging or not charging the laptop. This is especially true for USB-C cables, as most of them are not designed to charge large devices such as laptops.

Check cables and ports

Although you have already checked the cable connections, now it is better to check the cable more carefully.

Check the entire length of the charger cord for wear or other damage. Check the bulge or deformity of the wire. Smelling the charger adapter is also a good idea; If the adapter smells burnt, it may have a problem and you will need to replace it.

Finally, check the laptop charger port. If the charger connection is loose, move it slightly to make a better connection.

Also check the charger port for dirt and dust. Excessive dirt and dust can cause the laptop to not charge. You can clean the port with a toothbrush, toothpick or any small tool.

Laptop not charging

To prevent further damage in the future, it is best to keep the charger cable regular so that it does not put extra pressure on the port. The adapter should not be hung from the table or other places, as this may put downward pressure on the connector and cause the connection to be lost after a while.

Restrict the use of resources

The laptop may not be charging for non-hardware reasons. If you are doing heavy work with the computer, the charger may not be able to power the device fast enough.

For example, if the computer overheats, the fan will have to work harder to cool it, which will consume more battery power. The battery drains faster when many softwares are running at the same time. Open the Task Manager software (using the Ctrl, Shift, and Esc keys) and check for running programs.

Laptop not charging

If you think this is the reason why the laptop is not charging, shut down some software or turn off the system to cool down. When performance is normalized, turn on the laptop and see if the charger has the usual workload.

Check Windows and Lenovo laptop charging options

Other software problems can also cause the laptop to not charge. Although Windows charging programs do not have special options to prevent the battery from charging; But manipulating the settings may cause the laptop to shut down at a certain level of charge.

Go to Settings> System> Power & sleep at the Windows Charge settings page and click on Additional power settings on the right side of the page. Select Change plan settings there.

You can click Change advanced power settings to change the settings, but the easiest thing is to select the Restore default settings option for this plan.

Laptop not charging

Certain apps on Lenovo laptops may cause charging problems. From the Start menu, search for Lenovo Vantage (this app is called Lenovo Settings on older systems).

When this app opens, click on Power in Hardware Settings, then scroll to the bottom of the page and find the Charge Threshold option. If the Custom battery charge threshold slider is active, you can select the minimum and maximum battery charge percentage.

For example, if you select 50% for Start charging when below and 80% for Stop charging at, your computer will start charging at 50% and stop charging at 80%.

These can cause the laptop to stop charging, so it’s best to turn them off.

Update and reinstall battery drivers

Because the battery is an external device, Windows uses special drivers to connect to them. If your computer is plugged in and not charging, updating and removing those drivers may start the charging process.

Right-click the Start button or press the Windows key with the X key and then select Device Manager from the menu. Open the battery compartment to see the two Microsoft AC Adapter options – Microsoft AC Adapter and Microsoft ACPI – Compliant Control Method Battery.

Laptop not charging

Right-click on any of these options and select Update Driver. It is possible that no updates will be found, but there is no harm in trying this method. You can update the drivers manually, but your computer manufacturer may not have a specific driver for the battery.

If the update does not work, right-click on any of the battery drivers and select Uninstall device. This will stop the laptop from connecting to the battery, but by resetting the device, the driver will be reinstalled.

After resetting, let Windows reinstall the battery driver. If this does not work, repeat the process; But by turning off the laptop after reinstalling the driver, pull out the charger, disconnect the battery, and then put everything back in place and turn on the computer.

Try another charger

Laptop not charging

So far, we have tried all the free things to fix the problem of not charging the laptop. The last resort is to buy a new charger and try it out.

Although there are many non-genuine chargers on the market, we recommend that you use the original charger from the manufacturer. Genuine accessories usually do not meet quality standards, and genuine chargers can damage the laptop and even cause it to catch fire.

If the original charge is not available, it is better to refer to the reviews of the models in question for a safer purchase.

last word

The above methods will most likely solve the problem of not charging the laptop. Otherwise, one of the internal components of the computer may be damaged, which will impair battery performance. In this case, it is better to leave the laptop to a computer repair shop.

Remember that batteries become weaker over time. Charging retention in all batteries decreases after a while.

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