solution cant connect to Internet in Windows 10
cant connect to Internet

solution cant connect to Internet in Windows 10

cant connect to Internet in Windows 10

There are many reasons for Internet connection problems on a computer running Windows 10. These problems can be caused by a modem cable failure, blocking by firewalls and antivirus software, a network adapter driver, or even your Internet Service Provider (ISP). If you are also facing this problem, we suggest you read this article to solve it.

The first thing you need to do when you have an internet connection problem; There is a report from the wireless network, because the main cause of many problems starts from here. To do this, go to the search box in the taskbar and type Command prompt, then right-click on Command prompt and select Run as administrator, then type netswlan show wlanreport on the command line. Doing so will create an html file that you can open in your browser. Also make sure that the connection problem is not related to your modem or internet service provider. If none of these factors are related to the connection problem, follow the steps below.

In the search box on the toolbar, type Command prompt again. Then right-click on it and select Run as administrator. Type ipconfig on the command line. Find the IP address next to the Default gateway and write it down. Type ping in the command line and press Enter. You should see a result similar to the following output:

Reply from 192.168.1.1: bytes = 32 time = 5ms TTL = 64

Reply from 192.168.1.1: bytes = 32 time = 5ms TTL = 64

Reply from 192.168.1.1: bytes = 32 time = 5ms TTL = 64

Reply from 192.168.1.1: bytes = 32 time = 5ms TTL = 64

If you see the above result but still can not connect to the Internet, the problem is probably with your modem or Internet service provider.

Keep your network adapter up to date

Sometimes an internet connection problem can be caused by an incompatibility between your network adapter driver. Follow these steps to make sure your driver is up to date:

  • In the search box, type Device Manager.
  • Network adapters Choose the path.
  • Right-click on the network adapter and then select Update Driver Software >> Search automatically for updated driver software.
  • Restart the computer once after your updated driver is installed.

If you can not find the new driver automatically, go to your network adapter manufacturer’s website and download the latest available driver.

Return to the previous version of your network adapter

Sometimes installing an older version of the driver may also help with the connection problem.

  • In the search box, type Device Manager and select it.
  • Network adapters Select the path and then the name of your network adapter.
  • Right-click on the network adapter name and select Properties.
  • Then select Driver and then Roll back driver. Now follow the steps displayed and complete the process.
  • Restart your computer driver after installation

Use a network troubleshooter

Another way to solve common internet connection problems is to use Windows network troubleshooter itself.

  • In the search box on the toolbar, type Network troubleshooter, then select Indentify and repair network problems.
  • Follow the recommended steps in the troubleshooter and see if the problem is resolved.

If this does not resolve your issue, reset the TCP / IP section, recover the IP address, and finally clear and reset the DNS client resolver cache. You must execute these commands in the command prompt window. So open the command prompt with the admin access level and execute the following commands in order:

  • Type the netshwinsock reset command and press Enter.
  • Type the command netsh int ip reset and press Enter.
  • Type the ipconfig / release command and press Enter.
  • Type the command ipconfig / renew and press Enter.
  • Type the ipconfig / flushdns command and press Enter.

Disable the firewall

Sometimes firewalls may prevent a connection. Disable them and see if the problem goes away. Open the command prompt with admin access level. At the command prompt, type advfirewall set allprofiles state off and press Enter. Now open your web browser and see if you can access the internet. To reactivate the firewall software on the command line, type netsh advfirewall set allprofiles state on and press Enter.

Disable antivirus

  • In the search bar, type System and security, and then select Review you computer’s status and resolve issues.
  • Select the arrow next to Security.
  • Check the antivirus documentation and turn it off.

Install the network adapter driver

Another way to fix this is to install the network adapter driver, but be sure to back it up before doing so.

  • In the search bar, type Device Manager and select it.
  • In this window you will see the name of your network adapter.
  • Right-click on the network adapter and select Uninstall >> Delete the driver software for this device. Then click Ok to confirm the process. Finally, if you were asked to restart the computer, do so.

Use Network reset

Use Network reset as a last resort to troubleshoot network connections to reinstall network devices. But note that to use network reset, your Windows 10 must be version 1607.

  • Select Start >> Settings >> Network & Internet >> Status >> Network reset.
  • Select Reset now and then click Yes to confirm the process. Wait a while for the computer to restart

See Also build a stronger WiFi network with the second router

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